Escape Room FAQ


Below is a list of questions we are typically asked regarding Escape Room Albury. If there are additional questions, please feel free to call or email us your questions and queries:

      1. What is an escape room?
        An escape room is an immersive experience where you are locked in a room full of puzzles to solve and you have 60 minutes to break out.
      2. Is it safe?
        Yes. There are employees in the facility with you while you play so that, in the case of an emergency, everyone participating will be safe.
      3. How much does it cost?
        Monday – Friday before 4.30pm: $25 per person
        Monday – Friday after 4.30pm: $30 per person
        Saturday all day: $30 per person
        Sunday all day: $35 per person
      4. Is there parking?
        There is street parking on Kiewa or Hume Street, please make sure to find a park with greater than 2hour parking.
      5. What if we get stuck on a puzzle?
        There are assistant detectives (game masters) who will facilitate the game with you and can provide clues if you become stuck or ask help. There is no limit to how many clues you can receive.
      6. Can we book for a group of people?
        Yes. The rooms can run with 2 – 8 people, so bring along family and friends!
      7. Is there an age limit?
        Adult players are welcome to bring children aged 10 and over with them, but the puzzles are hard and are aimed toward people aged at least 16. The rooms can be modified for a junior audience at prior request.
      8. Is there wheelchair access?
        Unfortunately there is no ramp, but we may be able to assist some people. There is one stair at the front door of the building.
      9. How long does the whole experience take?
        We suggest an hour and a half for total game play. The game runs for an hour with a 5-minute pre-game briefing session. We ask all players to arrive 15 minutes prior to their start times.
      10. Are there any strobe lights in your rooms?
        There are no strobe lights; we have just regular old lights in the room. One of the rooms does have a smoke machine – please inform the game master beforehand if this will be an issue.
      11. What should I wear?
        Whatever you feel comfortable in. Closed-in shoes are recommended but not compulsory.
      12. Can I take pictures?
        We ask that you don’t take any electronics into the room to help fully immerse yourself, and also to ensure the room isn’t spoiled for future participants.
      13. Do you sell gift vouchers?
        We do! You are welcome to buy gift vouchers in-store or call us during business hours.
      14. Business hours
        While we try and maintain staff as much as possible, we are unable to have staff at the room full time on weekends. If Escape Room Albury is closed when you arrive, please message or email us and we will see where the staff is for your game and get someone there ASAP.
      15. Public Holidays
        We are open for all of the Easter Holidays however, due to the costs our public holiday rates are $40 per-person, and you  must book the room for atleast 2 people as per usual